Privacy Policy

Who we are

Merchants Landing Residents Association is a community group founded in 1984 to represent the interests of the residents. Merchants Landing (Amenities) Ltd owns the freehold of the Merchants Landing communal areas. Our website address is: and you can contact us on

What personal data we hold

We hold limited personal data, consisting of your email address if you sign up to our email list. We also hold your first name, last name and phone number if you choose to provide this information when you sign up to our email list. Information about you is held only to allow us to communicate with you, usually through occasional emails, until you choose to stop receiving them. We will only use your phone number on those rare occasions when email is inappropriate. We do not hold sensitive personal information, nor do we share any personal information with others, including marketing organisations.

Where we hold the data

We use Mailchimp (part of Inuit, a widely used service for managing communications) to securely hold your contact information. This is subject to their own privacy policy which can be viewed here:

How you can access, change or delete your data

You may request details of personal information which we hold about you under the General Data Protection Regulation. If you would like a copy of the information held on you please email You may amend or delete the information we hold about you by clicking the ‘update your preferences’ or ‘unsubscribe from this list’ links in the footer of any email you receive from us through Mailchimp or by emailing us at

How we monitor website activity

When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is processed in a way which does not identify anyone.

1st March 2023

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